Questions we get asked
Short, specific answers about hiring equipment, what it costs, and how suppliers get verified. If the answer you need is not here, a person will give it to you.
Getting started
What Moedatech is, and what happens when you post a job.
What is Moedatech?
A marketplace for hiring heavy equipment in Saudi Arabia. You post what the job needs, verified rental companies compete on rate, and you choose.
Moedatech holds no fleet of its own, sells no machines, and takes nothing out of the deal you agree with the supplier.
Do I need to install an app?
No. You can post a request and read the offers in a browser. There are iOS and Android apps as well if you would rather work from your phone on site.
How long before offers come back?
One request goes out to every qualified supplier at once, and comparable offers are typically back within about fifteen minutes — not a week of phone calls.
Can I approach one company instead of asking everyone?
Yes. Send the request to every qualified supplier, or straight to one you already work with. Both routes end up in the same place.
Rates and what it costs
Where the numbers come from, and what is negotiable.
What does Moedatech charge?
Nothing comes out of the rental you agree. The rate you accept is the rate between you and the supplier.
For anything else about commercial terms, talk to us.
How do I know a rate is reasonable before I commit?
The rental rates page shows what machines cost by the day, week or month, so you have a reference point before the first offer arrives.
Are machines priced by the day, week or month?
All three, depending on the supplier and how long you need the machine.
Longer hires are almost always cheaper per day, which is why the same machine can look like two very different prices. If your dates are firm, say so in the request — it is what lets a supplier quote their better rate.
Is the first offer the final price?
No. The deal room is where seven terms get settled privately before anything is signed, and rate is only one of them. Delivery, duration and operator all move the number.
Can I compare offers properly?
Yes. The marketplace puts rate, delivery and compliance on one screen, so you are comparing whole offers rather than just the headline price.
For suppliers
Listing a fleet, and what you get sent.
How do I list my fleet?
Create a store from for suppliers. Once your documents check out, the verified store is live within 24 hours.
Will I be buried in requests that have nothing to do with my machines?
No. You are only sent requests that match the fleet you have listed.
Why list machines I already rent out myself?
Idle days are the cost. Listing puts machines that are standing still in front of contractors who are looking for exactly them, without changing how you run the yard or who you already rent to.
Verification and compliance
What is checked, and what you can see before you ask.
What does “verified” actually mean?
Four things are checked before a store goes live:
- Commercial registration
- ZATCA registration
- Proof that the machines belong to the company
- The equipment certificates themselves
See verification for the detail.
Can I see who is verified before I ask for a price?
Yes. Supplier stores lists rental companies and the fleets they actually hold, so you can look before you send anything.
On site and after
Delivery, tracking, and when something is wrong.
How do I know the machine actually arrived?
Job tracking shows when plant reaches site, rather than leaving you with “on the way”.
Something is wrong with the machine on site. What now?
Whatever you settled in the deal room is the reference point, which is the reason those terms are agreed in writing before delivery rather than after.
Contact support@moedatech.com or call +966 57 714 7134 and we will help you take it up with the supplier.
Where does Moedatech operate?
Across Saudi Arabia. Suppliers list machines in cities the length of the Kingdom, and a request reaches the ones who can actually reach your site.
No question matches that. Try a shorter word, or ask us directly.
Still stuck?
Tell us what the job needs and we will point you at the right suppliers, or answer the question ourselves.